An A-Plus from start to finish. Starting with Jessica and the entire office staff who were professional, patient, and knowledgeable.
Carlos Labrador spent plenty of time going over every detail,... read moreAn A-Plus from start to finish. Starting with Jessica and the entire office staff who were professional, patient, and knowledgeable.
Carlos Labrador spent plenty of time going over every detail, giving me all the A-B-Cs of the project with photos; the estimate as well possible extras that might come up. When all was done, there were no financial surprises.
Once the county issued the permit, Tyler Mendell came out on a Saturday afternoon (above and beyond) to survey the area and set up the appointment for install.
The team that did the installation of Robert Consider, Chris Ports, and Wilmer Vasquez were outstanding. They were in perpetual motion...even the rain could not slow them down.
They arrived and were on the job at a little before nine AM and the system was in and working by 4 PM.
I have used Lapin in the past and their work is always top notch.
They are more fun ways to spend your money than replacing a drain field, but Lapin made the process as painless as possible.
They offer a most attractive discount if you pay in advance. read less

Elton did maintenance pump out on our septic tank. Great work!. He was informative and left the area very neat! We are a long time user and will continue with... read moreElton did maintenance pump out on our septic tank. Great work!. He was informative and left the area very neat! We are a long time user and will continue with Lapin’s outstanding service. read less

José Martinez was friendly and knowledgeable. He came out in a timely manner and did an excellent job repairing my leak. Will definitely use Lapin Services again.

Excellent Company! I recently had a new drain field installed on my property.
Several Companies submitted bids and educated me on the process of replacing a drain field.
When... read moreExcellent Company! I recently had a new drain field installed on my property.
Several Companies submitted bids and educated me on the process of replacing a drain field.
When I spoke to Carlo Labrador at Lapin Septic Service it was a done deal. His knowledge and expertise was wonderful. Excellent customer service from start to finish.
I was very impressed when Carlos even contacted me afterwards to make sure I was pleased with the work.
Five Star Company. read less

What a great Company to do business.  Carlos Labrador was excellent from start to finish. He explains the entire process of replacing my drain field. Great Customer Service and Excellent... read moreWhat a great Company to do business.  Carlos Labrador was excellent from start to finish. He explains the entire process of replacing my drain field. Great Customer Service and Excellent work. Susan Fox read less

Chris came out to diagnose my septic issues. He was very professional, knowledgeable and so patient with all my questions. My septic is fixed and I am so happy. Thank... read moreChris came out to diagnose my septic issues. He was very professional, knowledgeable and so patient with all my questions. My septic is fixed and I am so happy. Thank you Lapin and your staff for your friendly and professional services. I recommend Lapin Services. read less

Chris Portz is a master plumber and an honest knowledgeable person. Fixed the issues I had with my plumbing, and gave the right advice on maintaining everything. I will continue... read moreChris Portz is a master plumber and an honest knowledgeable person. Fixed the issues I had with my plumbing, and gave the right advice on maintaining everything. I will continue to recommend him and Lapin Services to other homeowners and business owners in the area. read less

Great Service!!! Carlos Labrador took the time to fully explain the problem with my drain field. He was very knowledgeable and patient. He answered all of my questions and... read moreGreat Service!!! Carlos Labrador took the time to fully explain the problem with my drain field. He was very knowledgeable and patient. He answered all of my questions and explained the options. He didn't try to sell me... he informed me. Lapin handled all of the permitting and paperwork. Carlos and Tyler kept me informed through the entire process. The backhoe crew was just as great. They were punctual, professional and courteous. They located all of my service entries, performed their duties and did not leave any unnecessary collateral damage. I would personally recommend this company and definitely used them again.

S. Franklin read less

WOW! PHENOMENAL. A concerned phone call gets routed to an expert, Rod comes out and diagnosis my 15yr old drainfield problem, watches over it until permitting in flight, pumping done... read moreWOW! PHENOMENAL. A concerned phone call gets routed to an expert, Rod comes out and diagnosis my 15yr old drainfield problem, watches over it until permitting in flight, pumping done and helps me construct a plan to survive until new drain field.  Oh did I mention he saved my crepe myrtle in my front yard?? Rod and Tyler Mendall did.  Permitting comes in early, new drainfield same week permitting came in...yet Lappin wasnt done surpassing expectations ...covering the drain field and the slope/drainage of my yard is changed.  My panicked phone call to Tyler Mendell was answered, not a voicemail, with immediate understanding and reassurance.  Tyler personally regrates/slopes my yard, saves my crepe myrtle AND Rod saves me a 2nd tank pump expense while waiting for my new field.  You cant wrong with this phone call they make a horrible situation beyond tolerable, they make it comfortable. read less

Awesome plumbing service. They were super quick to respond, very reasonable and professional and able to diagnose and resolve quickly. Pretty seamless experience across scheduling, timely arrival and actually doing... read moreAwesome plumbing service. They were super quick to respond, very reasonable and professional and able to diagnose and resolve quickly. Pretty seamless experience across scheduling, timely arrival and actually doing the work. I would happily use them again ( hope I don't need to do so though! ) read less

Carlos, Kervin and Tyler all provided exceptional customer service going above and beyond what could be expected.  They followed up to make sure they understood our needs. Very good communication.... read moreCarlos, Kervin and Tyler all provided exceptional customer service going above and beyond what could be expected.  They followed up to make sure they understood our needs. Very good communication. I now remember why we had them install our septic system about 2 years ago. Great company to work with. read less

Thank you Carlos Labrador for you quick response and the care you gave my client. As all the Lapin employees have been, you answered all our questions and followed up... read moreThank you Carlos Labrador for you quick response and the care you gave my client. As all the Lapin employees have been, you answered all our questions and followed up quickly. The install of the tanks were done as promised and on time, Thank you for making my relocated sellers feel comfortable and the new buyers as well. I have always found Lapin to be trustworthy and reliable. For those reasons, I have always recommended Lapin Services when a septic need comes up,
Dona Tillman Florida Realty Investments read less

My wife went to walk our little lily Sunday morning and came back in and told me the septic light and alarm was on. I went out and found all... read moreMy wife went to walk our little lily Sunday morning and came back in and told me the septic light and alarm was on. I went out and found all three of out tanks full. the biggest problem was we were to have a large group of people at our house in the afternoon. So, i called Lapin and got this very helpful lady that took down my problem and called another very nice scheduling lady. It took awhile but by 11:45am they had Jeremy at my house ready to pump out. He was very professional and polite. Not only did he pump out the tanks to get me past my up coming issue he also checked the pump and found it was pulling dirt and other things into the pump. He got it working and said someone would be here the next day to block the pump up. I would like to thank Jeremy and the two ladies for caring about my problem and my situation coming up in the afternoon. They are the reason I use Lapin exclusively. I am a platinum member and happy to be so. Thanks for your help! read less

Lapin Services replaced our very old and underperforming draining field and septic tank. We're extremely pleased with the results, and we'd like to thank Project Manager Carlos Labrador, Project Supervisor... read moreLapin Services replaced our very old and underperforming draining field and septic tank. We're extremely pleased with the results, and we'd like to thank Project Manager Carlos Labrador, Project Supervisor Tyler Mendell, Installer Wilmer Medina and installation crew members Robert, Henry and Alex. They did an outstanding professional job in the time frame we had agreed on. They exceeded our expectations in terms of courtesy and customer service when addressing our inquiries, and specially their attention to details, like leveling the ground to almost perfection for sod installation. We're now customers for life. read less

Over all very happy with Lapin drain field replacement. They had the best price too. They handled everything from start to finish and all I had to do was pay... read moreOver all very happy with Lapin drain field replacement. They had the best price too. They handled everything from start to finish and all I had to do was pay the bill (lol).

The project manager Tyler went WELL out of his way to make sure everything was done right and addressed everything personally. I would say Tyler is an asset to Lapin because he really wanted to make sure I was 100% happy. If I started any business I would snag that guy! I would recommend Lapin read less

After buying my home I had the unpleasant news that the septic tank drains were all clogged . After making some phone calls I chose Lapin services and it was... read moreAfter buying my home I had the unpleasant news that the septic tank drains were all clogged . After making some phone calls I chose Lapin services and it was a very good choice . Mr Carlos Labrador was outstanding sales rep and Mr Wilmer who worked on-site was knowledgeable and extremely polite. Highly recommend ! read less