I had been told that I needed to replace some old cast iron draining pipes under my house. I called Lapin Plumbing Services and James (Jimmy) Tetreault came in. After... read moreI had been told that I needed to replace some old cast iron draining pipes under my house. I called Lapin Plumbing Services and James (Jimmy) Tetreault came in. After crawling under the house and inspecting them thoroughly, he determined that the pipes were still in good shape, and they’d probably last for quite a few more years. Needless to say, I appreciated the fact that there wasn’t the slightest attempt to exaggerate and oversell the condition of the pipes. Jimmy, thank you for the proposal you sent me, and also for being a true and honest professional. I’d definitely call you next time I need plumbing services for my home. read less

We have been using Lapin for many years mostly because of Project Manager, Chris Albury. Chris is always kind, professional, empathetic and incredibly knowledgeable. He goes above and beyond to... read moreWe have been using Lapin for many years mostly because of Project Manager, Chris Albury. Chris is always kind, professional, empathetic and incredibly knowledgeable. He goes above and beyond to ensure customer satisfaction. We had a routine pump out today and Jeremy was great- on time, professional, kind. read less

I originally had a clog (roots) in my toilet which Lapin came out to fix. We thought the issue was resolved on the first visit but I later realized... read moreI originally had a clog (roots) in my toilet which Lapin came out to fix. We thought the issue was resolved on the first visit but I later realized the showers were backing up after a few minutes. Chris and Philip came out to analyze the situation at this point and decided that there were still roots that had been pushed further down into the pipes. They went ahead and pushed the line clean all the way to the septic tank and did a great job explaining every step of the process as they were doing it. Their customer service was top notch and I will definitely request them again if the need arises. read less

I don't often write reviews but every once in a while you run across a company that goes above and beyond to give great service. Everybody that I have dealt... read moreI don't often write reviews but every once in a while you run across a company that goes above and beyond to give great service. Everybody that I have dealt with at Lapin Septic and Plumbing Services has been A#1. But there's one guy there his name is Rod has been with the company for many years and I have dealt with him personally for over 20 years. This gentleman as always given me straight answers and good advice on what needs to be done to solve a problem with an older septic system that I have. They have used their jet system to clear drain Lines they have used their camera system to discover the problem and they have always been fair with the solution and the pricing for that solution. Many years ago I had what many would consider an emergency service that was needed, I called a local company that's available 24 hours a day to determine what the problem was and to give me a price to correct it. There quote was over $6000 to replace pumps for the lift station. I was shocked at the amount and that I better get another opinion it was at that time that I recalled meeting someone from Lapin septic and Plumbing Services. I ask if they could analyze my problem and give me a quote. I received a call back from Rod stating that the only thing wrong was I had a bad breaker so with that information I bought a $50 breaker and solved a $6000 problem. Thanks Lapin for the great service over the years you're the only company I will ever call to do my septic and plumbing work. read less

We are trying to build an addition to our recently purchased home. Lapin Services was recommended to us by the previous owner. They -- especially Project Manager Chris... read moreWe are trying to build an addition to our recently purchased home. Lapin Services was recommended to us by the previous owner. They -- especially Project Manager Chris -- have gone over and above to help us through the process. We needed a new drain field -- but they told us that the old tank was adequate -- they could have oversold us but didn't take advantage. Chris also helped us with an Orange County permitting issue that came up with our general contractor. Great customer service! read less

I am a Lapin Loyalty Club member which means that Lapin does an annual inspection of all of my plumbing. Chris Portz came this year and did a wonderful,... read moreI am a Lapin Loyalty Club member which means that Lapin does an annual inspection of all of my plumbing. Chris Portz came this year and did a wonderful, comprehensive job! He checked every toilet flapper and water turn-off valve. He checked the roman tub to ensure that there were no leaks. He drained the water heater to remove sediment. He showed me where the water main turn-off was in case there was a major leak. He determined that the ice-maker hose was rubber and came back today to replace it with a metal encased hose. Chris did absolutely everything to give me confidence that the water systems in the house would not cause problems. A year ago, Lapin's plumbing manager, Jim Cessna, found the main sewer connection to the County sewer - it had been buried under yard debris and crushed by a lawn service tractor. Jim knew exactly where it should have been and found it with ease. I consider Lapin the best! They are responsive and reliable. Thanks Chris and Jim! read less

I called about a back flow of sewers and they have responded quickly. Mike came to the property and told me the issue and fixed it immediately.

I appreciate their prompt... read moreI called about a back flow of sewers and they have responded quickly. Mike came to the property and told me the issue and fixed it immediately.

I appreciate their prompt service and will deal with them in the future.

Many thanks for the great service. read less

Thanks Ryan!! awesome service, super honest guy, would highly recommend him!! Thanks again Ryan!

I had Ryan come out and look at my septic and he was very professional and knowledgeable. He went out of his way to help us out. I would defiantly... read moreI had Ryan come out and look at my septic and he was very professional and knowledgeable. He went out of his way to help us out. I would defiantly recommend him. read less

I had a lift station pump that quick working. Called Lapin and they sent out Carl. He was great. ANOTHER company who does this type of work, (begins with the... read moreI had a lift station pump that quick working. Called Lapin and they sent out Carl. He was great. ANOTHER company who does this type of work, (begins with the letter B) could not complete in the bidding process with these guys. Don't change Lapin. So, if you have a "weird and unique" plumbing issues, make sure you call Lapin Services for a quote! read less

Carl Stevens  did a awesome job on repairs on our lift station and  quick service and fair honest work  with good price great customer service!!!!!!

Dunkeriffic!!!!!!!

Mike came out to help fix our emergency leak situation. He responded promptly, was very knowledgeable and professional. Would recommend Lapin Services in a pinch for sure!

We appreciated the way that Jessica and Rod took care of us when we needed someone to take care of our broken pump during the Thanksgiving holidays.  They were very... read moreWe appreciated the way that Jessica and Rod took care of us when we needed someone to take care of our broken pump during the Thanksgiving holidays.  They were very courteous and helpful taking care of our situation.   They went out of their way to remedy our problem. The time that they took with us went beyond what most companies would have done. Thank you Jessica and Rod!   We will only use Lapin in the future. read less

We have used Lapin Services for work on our septic drain field, but also most recently for their plumbing services. Senior Plumber Mike Bryant was assigned to our plumbing problem,... read moreWe have used Lapin Services for work on our septic drain field, but also most recently for their plumbing services. Senior Plumber Mike Bryant was assigned to our plumbing problem, and went above and beyond. Because his trailer got a flat tire on his way to our home, he was nearly 4 hours late. BUT as a result, he not only apologized numerous times but gave us steep discounts on the services we needed, which was MUCH appreciated! He treated our problem quickly and thoroughly and all is now fixed! read less

Lapin did a great job getting my toilet back to work. Juan at the office was very informative and helpful with explaining the issue and what would be done to... read moreLapin did a great job getting my toilet back to work. Juan at the office was very informative and helpful with explaining the issue and what would be done to repair it. I can highly recommend and will use again for any plumbing needs at my house. read less

Thank you Lapin for running a smooth and family oriented business. Everyone I have ever dealt with from your company is always a pleasure to work with and truly genuine.... read moreThank you Lapin for running a smooth and family oriented business. Everyone I have ever dealt with from your company is always a pleasure to work with and truly genuine. Steve recently came out to help with a lift station and he did a great job. Thanks again Lapin. Truly running a great company that not only gets the job done but the employees care and take pride in what they do. read less