WOW! PHENOMENAL. A concerned phone call gets routed to an expert, Rod comes out and diagnosis my 15yr old drainfield problem, watches over it until permitting in flight, pumping done... read moreWOW! PHENOMENAL. A concerned phone call gets routed to an expert, Rod comes out and diagnosis my 15yr old drainfield problem, watches over it until permitting in flight, pumping done and helps me construct a plan to survive until new drain field.  Oh did I mention he saved my crepe myrtle in my front yard?? Rod and Tyler Mendall did.  Permitting comes in early, new drainfield same week permitting came in...yet Lappin wasnt done surpassing expectations ...covering the drain field and the slope/drainage of my yard is changed.  My panicked phone call to Tyler Mendell was answered, not a voicemail, with immediate understanding and reassurance.  Tyler personally regrates/slopes my yard, saves my crepe myrtle AND Rod saves me a 2nd tank pump expense while waiting for my new field.  You cant wrong with this phone call they make a horrible situation beyond tolerable, they make it comfortable. read less

Awesome plumbing service. They were super quick to respond, very reasonable and professional and able to diagnose and resolve quickly. Pretty seamless experience across scheduling, timely arrival and actually doing... read moreAwesome plumbing service. They were super quick to respond, very reasonable and professional and able to diagnose and resolve quickly. Pretty seamless experience across scheduling, timely arrival and actually doing the work. I would happily use them again ( hope I don't need to do so though! ) read less

Carlos, Kervin and Tyler all provided exceptional customer service going above and beyond what could be expected.  They followed up to make sure they understood our needs. Very good communication.... read moreCarlos, Kervin and Tyler all provided exceptional customer service going above and beyond what could be expected.  They followed up to make sure they understood our needs. Very good communication. I now remember why we had them install our septic system about 2 years ago. Great company to work with. read less

Thank you Carlos Labrador for you quick response and the care you gave my client. As all the Lapin employees have been, you answered all our questions and followed up... read moreThank you Carlos Labrador for you quick response and the care you gave my client. As all the Lapin employees have been, you answered all our questions and followed up quickly. The install of the tanks were done as promised and on time, Thank you for making my relocated sellers feel comfortable and the new buyers as well. I have always found Lapin to be trustworthy and reliable. For those reasons, I have always recommended Lapin Services when a septic need comes up,
Dona Tillman Florida Realty Investments read less

My wife went to walk our little lily Sunday morning and came back in and told me the septic light and alarm was on. I went out and found all... read moreMy wife went to walk our little lily Sunday morning and came back in and told me the septic light and alarm was on. I went out and found all three of out tanks full. the biggest problem was we were to have a large group of people at our house in the afternoon. So, i called Lapin and got this very helpful lady that took down my problem and called another very nice scheduling lady. It took awhile but by 11:45am they had Jeremy at my house ready to pump out. He was very professional and polite. Not only did he pump out the tanks to get me past my up coming issue he also checked the pump and found it was pulling dirt and other things into the pump. He got it working and said someone would be here the next day to block the pump up. I would like to thank Jeremy and the two ladies for caring about my problem and my situation coming up in the afternoon. They are the reason I use Lapin exclusively. I am a platinum member and happy to be so. Thanks for your help! read less

Lapin Services replaced our very old and underperforming draining field and septic tank. We're extremely pleased with the results, and we'd like to thank Project Manager Carlos Labrador, Project Supervisor... read moreLapin Services replaced our very old and underperforming draining field and septic tank. We're extremely pleased with the results, and we'd like to thank Project Manager Carlos Labrador, Project Supervisor Tyler Mendell, Installer Wilmer Medina and installation crew members Robert, Henry and Alex. They did an outstanding professional job in the time frame we had agreed on. They exceeded our expectations in terms of courtesy and customer service when addressing our inquiries, and specially their attention to details, like leveling the ground to almost perfection for sod installation. We're now customers for life. read less

Over all very happy with Lapin drain field replacement. They had the best price too. They handled everything from start to finish and all I had to do was pay... read moreOver all very happy with Lapin drain field replacement. They had the best price too. They handled everything from start to finish and all I had to do was pay the bill (lol).

The project manager Tyler went WELL out of his way to make sure everything was done right and addressed everything personally. I would say Tyler is an asset to Lapin because he really wanted to make sure I was 100% happy. If I started any business I would snag that guy! I would recommend Lapin read less

After buying my home I had the unpleasant news that the septic tank drains were all clogged . After making some phone calls I chose Lapin services and it was... read moreAfter buying my home I had the unpleasant news that the septic tank drains were all clogged . After making some phone calls I chose Lapin services and it was a very good choice . Mr Carlos Labrador was outstanding sales rep and Mr Wilmer who worked on-site was knowledgeable and extremely polite. Highly recommend ! read less

Thank you Wilmer! Made my backyard look perfect after the new field. Overall these guys do great work. Reliable, professional and fast.

We had a water line leak at our commercial office in Clermont. After discovering that the leak was under an oak tree in a landscape bed in the ... read moreWe had a water line leak at our commercial office in Clermont. After discovering that the leak was under an oak tree in a landscape bed in the parking lot, Christopher had to use a mini excavator to find the line and re-route about 30 ft long and 4 ft deep and reconnect. It was difficult because the large tree was within relatively small area a had an extensive root system along with other water-and fire suppression supply lines. No damage was done to the other lines or the tree. So, if you ever have a situation like mine, i highly recommend Christopher at Lapin Services read less

We started using Lapin Services several years ago when our septic tank needed pumped. We started to have problems in May of 2019 - the septic system is the... read moreWe started using Lapin Services several years ago when our septic tank needed pumped. We started to have problems in May of 2019 - the septic system is the original installed in 1972. After trying all of the DIY suggestions I contacted Lapin and after thorough troubleshooting by Ignacio it was determined that our 47 year old drain field had bit the dust... The tank was pumped to eliminate the immediate problem and I requested bid from several local companies. Lapin was the most timely and after meeting with Carlos we decided to have Lapin Services replace our drain field - very competitive price and excellent reputation. The only delay in the entire process was the permitting.

When the permit was issued I was contacted by Tyler who would be our project manager. The job was scheduled. Robert and Wilmer arrived as scheduled and completed the work in a professional and courteous manner. The county health inspector arrived two days later and passed the job without any issues at all. Later that day Robert returned and did a good job of restoring the yard to my satisfaction. Final grading, irrigation repair and sod installation was up to me and that was understood from the first meeting with Carlos.

There was a minor technicality that I discovered when reviewing the warranty paperwork and Tyler was quick to respond in a timely manner to resolve the issue and then Wilmer putting the final touches of sealing the tank lid.

There were several other Lapin employees I interfaced with on the project and all were very professional, courteous and helpful.

If you need septic services I highly recommend Lapin Services - you will not be disappointed. read less

Had an emergency septic problem a few months ago. Called Lapin and they had someone out immediately. They were able to fix the problem and the price was a lot... read moreHad an emergency septic problem a few months ago. Called Lapin and they had someone out immediately. They were able to fix the problem and the price was a lot lower than I thought it was going to be. read less

I called Lapin Services for assistance with a shower. Chris was sent out. He was very professional,  kind, and knowledgeable.  I would highly recommend Lapin Services for any plumbing needs... read moreI called Lapin Services for assistance with a shower. Chris was sent out. He was very professional,  kind, and knowledgeable.  I would highly recommend Lapin Services for any plumbing needs and would use them again myself for my future needs. I also recommend you request Chris by name. read less

I called Lapin because my septic tank was backing up. Juan in the office was very professional and helpful and had a technician at my house the same day. The... read moreI called Lapin because my septic tank was backing up. Juan in the office was very professional and helpful and had a technician at my house the same day. The service was prompt and fast and I would recommend them to anyone needing that kind of service. read less

We have used Lapin Services for many years--always with excellent service.
Recently, we noticed a possible issue with the septic system. Carlos Labrador made an inspection and diagnosed the situation.... read moreWe have used Lapin Services for many years--always with excellent service.
Recently, we noticed a possible issue with the septic system. Carlos Labrador made an inspection and diagnosed the situation. He made recommendations for fixes--giving choices but with no pressure to choose.
We decided to have both the tank and drain field replaced. Lapin Services performed the work promptly and professionally.
We recommend Lapin Services highly. read less

I needed a plumber because my water in my sink was not draining. Lapin had a guy come out to inspect. He actually explained to me the "science" behind what... read moreI needed a plumber because my water in my sink was not draining. Lapin had a guy come out to inspect. He actually explained to me the "science" behind what was happening and told me it was a quick fix. After a short phone call to his boss he gave me a quote on the spot and after my approval fixed the issue. I appreciate the transparency because sometimes you just don't know if you are being taken advantage of. read less