I have used Lapin Septic System for 15 years and their customer service and timely response has been on point. As of late, I needed to replace the drain... read moreI have used Lapin Septic System for 15 years and their customer service and timely response has been on point. As of late, I needed to replace the drain field. Carlos Labrador was the prime example of customer service, always available, responsive with great follow-thru. I highly recommend Lapin and Carlos for any Septic work. read less

From my first meeting with Project Manager Carlos Labrador, to the actual excavation of my old system and the installation of the new one, Lapin Services provided excellent customer... read moreFrom my first meeting with Project Manager Carlos Labrador, to the actual excavation of my old system and the installation of the new one, Lapin Services provided excellent customer service. Carlos was always accessible and fully explained the process and options. Once the job started Wilmer Medina and Robert (sorry I missed getting your last name) worked efficiently and took care to save plantings bordering the area. You could tell they took pride in a job well done. They fully cleaned up, even making sure the adjacent neighbor's stepping stones were swept and left as found. No one wants to deal with a septic tank issue, but if you have to, these guys are the best. read less

Jose Martinez and Jeremy are awesome!!! The were very helpful and professional and completely addressed the problem.

I called Lapin Service for a estimate on a repair of pipe leaking from the main line to the outside of the house. My service was fast I received a... read moreI called Lapin Service for a estimate on a repair of pipe leaking from the main line to the outside of the house. My service was fast I received a call within 10 minutes after I called the office from Jose Martinez that he could come to my house with in 10 minute to check my leak from the pipe and give me estimate of how much it will be to repair the pipe. He was very professional he show me where the leak was in the pipe and explain in full detail how he would repair the pipe. After the work was done he show me what he and his helper did to repair the pipe and told me the price for repairing the pipe. After the work was complete his helper clean up by sweeping off the dirt on my porch. I am very happy with Jose Martinez and his helper work they did for me. Excellent job guys! read less

Lapin Services is the go to company for all things septic. They are professional and extremely attentive to their customers needs. Wilmer Medina, the Utilities Installer, did a great job... read moreLapin Services is the go to company for all things septic. They are professional and extremely attentive to their customers needs. Wilmer Medina, the Utilities Installer, did a great job replacing my drain field, was kind and professional. Likewise, Lane Little did an excellent job installing risers on my existing septic tank. I have to say though, I went with Lapin because of Carlos Labrador. When it comes to customer care, Carlos is unmatched. Quick responses, constant follow ups, and assistance. Carlos made me feel like Lapin cared about my situation. Thank you Lapin. read less

Jose Martinez has worked on my condo twice. He is thorough and professional. He fixed our bathroom leak and corrected an issue with our kitchen sink. I highly recommend calling... read moreJose Martinez has worked on my condo twice. He is thorough and professional. He fixed our bathroom leak and corrected an issue with our kitchen sink. I highly recommend calling Lapin Services and requesting Jose. read less

We are out of town and needed service done asap to the septic at our rental property. We worked with Carlos Labrador who was the person in charge. I will... read moreWe are out of town and needed service done asap to the septic at our rental property. We worked with Carlos Labrador who was the person in charge. I will tell you something this guy offered A plus service. He went above and beyond and communication throughout the process was on point. I could not be happier. Considering we were in need other companies tried to take advantage, but he didn't. His education was concise and clear. I didn't have to worry about anything. He took care of the permits and all the work was done in a timely manner. I can't thank Carlos enough for taking care of us. Thank you. read less

We have an old septic system that has given us a lot of problems. After coming out a few times for backup issues, Jose and his team were able to... read moreWe have an old septic system that has given us a lot of problems. After coming out a few times for backup issues, Jose and his team were able to jet our pipes to stop the backups from happening and gave us a great price. Jose is a great technician and I would recommend him and Lapin services for anyone in the Longwood area. read less

I had a minor emergency when we could not get the faucet in our tub to turn off. Even in the middle of the pandemic, Lapin Services was out to... read moreI had a minor emergency when we could not get the faucet in our tub to turn off. Even in the middle of the pandemic, Lapin Services was out to my home within a hour. The technician was named Jose. He was very courteous and professional. He immediately found a solution to the problem. It is wonderful to experience integrity and quality work. I would highly recommend Lapin Services to anyone with plumbing issues. I have also used them in the past with a water line leak and they resolved the problem in a excellent and profession manner. You cannot go wrong with this company. read less

Lane and Daniel just left my home after installing a new water heater and garbage disposal. lighting fast and explained everything, operations and warranty. very knowledgeable and professional. I will... read moreLane and Daniel just left my home after installing a new water heater and garbage disposal. lighting fast and explained everything, operations and warranty. very knowledgeable and professional. I will defiantly use again. Re-piping the house when the virus is under control and they are my only choice. Thanks guys, YOU ROCK!!!! read less

We needed to get our drainfield replaced and I called Lapin Services to come out and take a look at it. Carlos Labrador was the representative that came out to... read moreWe needed to get our drainfield replaced and I called Lapin Services to come out and take a look at it. Carlos Labrador was the representative that came out to give us an estimate. He took his time to carefully asses the problems we were having and he was very thorough with explaining the process to me. He did his best to accommodate us with everything we needed. They came out and did the job in 2 days, we are very happy with Lapin Services work and with Carlos Labrador, he is very professional and kind.Thanks Lapin,P. Christopher read less

We called on Sunday night that we had a backed up toilet. They responded Monday and sent out truck. We found out we didnt need to be pumped... read moreWe called on Sunday night that we had a backed up toilet. They responded Monday and sent out truck. We found out we didnt need to be pumped but a clog was evident. The next day they sent out 3 techs. Snaked and checked many things. Still felt they needed to check further. Friday sent a third crew, including lead plumber. They checked every possible lead. Have concluded that is pipe problem inside house which will mean jack hammering floor. They had determined as last resort. We appreciated how thorough the techs were and so kind. THEIR whole team was super. We are not done yet, but they will make it happen. read less

When they were short handed, Service managers Rod and Daniel came out, exercised due diligence and solved an ongoing septic system problem. Thanks.

We had a leak under the slab in our home. We called another plumbing company and they couldn't help us. We called Lapin and they sent a man out ASAP.... read moreWe had a leak under the slab in our home. We called another plumbing company and they couldn't help us. We called Lapin and they sent a man out ASAP. They went out of the way to take care of the problem. I just wish we had called them first!Jose and Ignacio were very professional and did an outstanding repair job.I won't call ANYONE else if I have a problem again. Thank you for a job well done. read less

A Lapin Services Contractor (Chris Aubrey) did a tremendous job working for my elderly mother by excavating her property this week. He was highly respectful and genuinely wanted to... read moreA Lapin Services Contractor (Chris Aubrey) did a tremendous job working for my elderly mother by excavating her property this week. He was highly respectful and genuinely wanted to ensure this property owner was well cared for and 100% satisfied. Also, the equipment operator (Anthony) displayed professionalism and excellence in his workmanship. Thank you Lapin Services! read less

Wilmer Medina did an excellent job installing the drain field and returning to cover the hole. The quality of work and professionalism exhibited by Wilmer makes him an great access... read moreWilmer Medina did an excellent job installing the drain field and returning to cover the hole. The quality of work and professionalism exhibited by Wilmer makes him an great access to Lapin Services. The gentleman who assisted him was equally impressive. read less