Lapin Services were great. Carlos Labrador was our contact and managed the whole process fast and efficiently. New drain field installed start to finish in three days. Highly recommend... read moreLapin Services were great. Carlos Labrador was our contact and managed the whole process fast and efficiently. New drain field installed start to finish in three days. Highly recommend this company. read less

Five stars all the way for these folks!  

I called Lapin in the late afternoon when I realized there was a leak in my garage.  The very next morning, a... read moreFive stars all the way for these folks!  

I called Lapin in the late afternoon when I realized there was a leak in my garage.  The very next morning, a gentleman by the name of Jim was out to see what the heck was happening.  After worrying about the water coming from the slab, it turned out to be a pinhole lead in the kitchen sink pipe, (in the concrete wall), that had been dripping out water for a while.  Jim was super nice and worked around the weird piping that is my kitchen, chipping into the wall to get to the bad pipe ... all while my old, senile dog continued to get in his way.  It was a difficult arrangement but he was very understanding and helpful.

Since my weird pipes were not cooperating with the wall saw and Jim didn't have the specialty tools to continue the leak search, he sent another truck over that did.  They were at my home in no time and fixed the leak that day.  Huzzah!!!

Jim also gave me the information of another great company that could come out to detect any mold that might have manifested from the leak.  (I'm glad he did because it turns out ... there WAS mold.  Ain't nobody got time for that.)  I wouldn't have thought to check it because this is my very first leak.  Thanks, Jim for looking out.

Anywho, I can't thank Lapin Services enough for their help.  Their quick response and professionalism is truly appreciated.  These folks are the real deal and I will be using them again in the future for sure! read less

From start to finish Lapin Services provided me with excellent service.  Carlos was extremely prompt and professional in providing quotes, setting up the job and in following up.  I was... read moreFrom start to finish Lapin Services provided me with excellent service.  Carlos was extremely prompt and professional in providing quotes, setting up the job and in following up.  I was very happy with the job and there were no added costs. Smooth sailing all the way. read less

My contact was both Chris and Carl. Carl was assigned to this last job. He was both attentive and professional. He completed the job in a timely... read moreMy contact was both Chris and Carl. Carl was assigned to this last job. He was both attentive and professional. He completed the job in a timely manner and practiced excellent communication skills to keep us updated. I would highly recommend Lapin Services as well as Carl Stevens! We have been a loyal customer for over 20 years and will continue to be! We have used them for both Commercial and residential challenges and they have all ways been affordable and competent. You always get more than you pay for. read less

I had my septic back up. I called a company to drain the septic tank. While they were here, I specifically asked the tech if he will drain the second... read moreI had my septic back up. I called a company to drain the septic tank. While they were here, I specifically asked the tech if he will drain the second compartment of the tank, he said it was not necessary. A couple of days later, after I paid them a few hundred dollars for draining it, the tank was full and I could hear bubbling in our toilet. I opened the drain cap outside that goes to the tank and noticed the pipe was full again. I called the company back out and they told me I needed a new drain field at a cost of thousands. I then called Lapin to get a second opinion. Carlos Labrador from Lapin came out and explained that it could be that the filter needs to be cleaned. This would involve digging up the dirt to reach the other side of the tank (the one the other company didn't touch) and checking the filter and cleaning it out. He said his company could do it, but also mentioned it might be something I could do my self if I wanted to give it a try. Well, I did it myself, the water went down and Carlos Labrador even answered some questions via the phone after I dug in. I can't thanks Carlos Labrador enough for his expert advice, honesty and kindness. Because of him, I will gladly recommend Lapin, and will call them again when I need some maintanence done to the septic system. Thank you! read less

Lapin Services recently replaced a drain field at a client's home I had listed for sale. Carlos Labrador was a pleasure to deal with, knowledgeable and always returned my... read moreLapin Services recently replaced a drain field at a client's home I had listed for sale. Carlos Labrador was a pleasure to deal with, knowledgeable and always returned my calls promptly. Highly recommend Lapin Services!

Teresa White, Realtor

Realty Executives Dr. Phillips read less

Lapin Services recently replaced a drain field at a client's home I had listed for sale.  Carlos Labrador was a pleasure to deal with, knowledgeable and always returned my calls... read moreLapin Services recently replaced a drain field at a client's home I had listed for sale.  Carlos Labrador was a pleasure to deal with, knowledgeable and always returned my calls promptly.  Highly recommend Lapin Services!

Teresa White, Realtor

Realty Executives Dr. Phillips read less

Chris Portz was extremely helpful. Explained everything clearly and got my sewer line cleared quickly. Very helpful with quotes for other services I need in the future.

Mike Bryant got my sewer line cleared, clearly explained some other problems he found that may need to be fixed in the future, and what my options would be. He... read moreMike Bryant got my sewer line cleared, clearly explained some other problems he found that may need to be fixed in the future, and what my options would be. He went above and beyond to ensure the line was totally clear. Would use Lapin again. read less

Jeremy, Mike and Jimmy T. are amazing! They pumped out our system and performed a diagnostic that saved us from having to do a new drain field. When... read moreJeremy, Mike and Jimmy T. are amazing! They pumped out our system and performed a diagnostic that saved us from having to do a new drain field. When they ran into difficultly they didn't stop -- instead they worked harder. They worked extremely efficiently but took the time to make sure I understood what went wrong with the lack of prior maintenance. I highly recommend them. read less

I had been told that I needed to replace some old cast iron draining pipes under my house. I called Lapin Plumbing Services and James (Jimmy) Tetreault came in. After... read moreI had been told that I needed to replace some old cast iron draining pipes under my house. I called Lapin Plumbing Services and James (Jimmy) Tetreault came in. After crawling under the house and inspecting them thoroughly, he determined that the pipes were still in good shape, and they’d probably last for quite a few more years. Needless to say, I appreciated the fact that there wasn’t the slightest attempt to exaggerate and oversell the condition of the pipes. Jimmy, thank you for the proposal you sent me, and also for being a true and honest professional. I’d definitely call you next time I need plumbing services for my home. read less

We have been using Lapin for many years mostly because of Project Manager, Chris Albury. Chris is always kind, professional, empathetic and incredibly knowledgeable. He goes above and beyond to... read moreWe have been using Lapin for many years mostly because of Project Manager, Chris Albury. Chris is always kind, professional, empathetic and incredibly knowledgeable. He goes above and beyond to ensure customer satisfaction. We had a routine pump out today and Jeremy was great- on time, professional, kind. read less

I originally had a clog (roots) in my toilet which Lapin came out to fix. We thought the issue was resolved on the first visit but I later realized... read moreI originally had a clog (roots) in my toilet which Lapin came out to fix. We thought the issue was resolved on the first visit but I later realized the showers were backing up after a few minutes. Chris and Philip came out to analyze the situation at this point and decided that there were still roots that had been pushed further down into the pipes. They went ahead and pushed the line clean all the way to the septic tank and did a great job explaining every step of the process as they were doing it. Their customer service was top notch and I will definitely request them again if the need arises. read less

I don't often write reviews but every once in a while you run across a company that goes above and beyond to give great service. Everybody that I have dealt... read moreI don't often write reviews but every once in a while you run across a company that goes above and beyond to give great service. Everybody that I have dealt with at Lapin Septic and Plumbing Services has been A#1. But there's one guy there his name is Rod has been with the company for many years and I have dealt with him personally for over 20 years. This gentleman as always given me straight answers and good advice on what needs to be done to solve a problem with an older septic system that I have. They have used their jet system to clear drain Lines they have used their camera system to discover the problem and they have always been fair with the solution and the pricing for that solution. Many years ago I had what many would consider an emergency service that was needed, I called a local company that's available 24 hours a day to determine what the problem was and to give me a price to correct it. There quote was over $6000 to replace pumps for the lift station. I was shocked at the amount and that I better get another opinion it was at that time that I recalled meeting someone from Lapin septic and Plumbing Services. I ask if they could analyze my problem and give me a quote. I received a call back from Rod stating that the only thing wrong was I had a bad breaker so with that information I bought a $50 breaker and solved a $6000 problem. Thanks Lapin for the great service over the years you're the only company I will ever call to do my septic and plumbing work. read less

We are trying to build an addition to our recently purchased home. Lapin Services was recommended to us by the previous owner. They -- especially Project Manager Chris... read moreWe are trying to build an addition to our recently purchased home. Lapin Services was recommended to us by the previous owner. They -- especially Project Manager Chris -- have gone over and above to help us through the process. We needed a new drain field -- but they told us that the old tank was adequate -- they could have oversold us but didn't take advantage. Chris also helped us with an Orange County permitting issue that came up with our general contractor. Great customer service! read less

I am a Lapin Loyalty Club member which means that Lapin does an annual inspection of all of my plumbing. Chris Portz came this year and did a wonderful,... read moreI am a Lapin Loyalty Club member which means that Lapin does an annual inspection of all of my plumbing. Chris Portz came this year and did a wonderful, comprehensive job! He checked every toilet flapper and water turn-off valve. He checked the roman tub to ensure that there were no leaks. He drained the water heater to remove sediment. He showed me where the water main turn-off was in case there was a major leak. He determined that the ice-maker hose was rubber and came back today to replace it with a metal encased hose. Chris did absolutely everything to give me confidence that the water systems in the house would not cause problems. A year ago, Lapin's plumbing manager, Jim Cessna, found the main sewer connection to the County sewer - it had been buried under yard debris and crushed by a lawn service tractor. Jim knew exactly where it should have been and found it with ease. I consider Lapin the best! They are responsive and reliable. Thanks Chris and Jim! read less