Here at Lapin Services, we make sure we always go the extra mile when it comes to our customers and clients. Even if you’re a first time customer, we treat you like family from the very beginning. Without our fans, there would be no Lapin Services. Which is why we take extra care of our customers and ensure you receive the highest quality of services with the level of customer satisfaction you deserve. Let’s face it, when it comes to your plumbing or septic system, you need things done right the first time and without a headache.
Our level of service doesn’t go unnoticed. We are always receiving calls from satisfied clients which make us feel great. However, every once in a while, someone decides to take time out of their day to send us a personal letter of appreciation. Below is one we received recently and are proud to share it with you all.
Dear Dan,
Yesterday after coming home from spending Thanksgiving with my family , I noticed water backing up from my toilet bowl and spilling in my bathroom floor, I was so disappointed because I had a drain field installed with your company. I called your offices for assistance and you picked up the phone and kindly helped me with the issue, you even went out of your way to come by my house and personally fixed the issue because there was no technician available at the time. I want to thank you and tell you that me and my family appreciate everything that you did to help, it’s people like you that make a difference. I can truly say that I will definitely recommend your company to anyone that can use your services.
Thanks again,
Sincerely,
Roland Barcenilla
We understand that with plumbing and septic systems, so many things can go wrong at the worst of times. You just never know when a pipe will get clogged or if your septic tank will begin backing up. This is why at Lapin Services, we take the time to understand your frustrations and provide you with the best solutions at your convenience. We also have plenty of tips on our blog to make sure you stay well informed about the plumbing in your home and to take better care of your septic system to help prevent future problems. But when problems do arise, don’t be afraid to give us a call!
And to Roland Barcenilla, thank you for that personal letter of appreciation and for being a loyal fan of ours. We always wish you and your family the best!
